We are aware of the missed pickups throughout Lisbon, and we apologize. Our Administrator is working with our local office and headquarters to bring resolution to the inconsistencies in garbage service. Please keep in mind, Waste Management is currently experiencing truck maintenance issues as well as staffing hardships. Their teams are working late in the evening to attempt to stay on schedule. Your pickup time may be considerably later than it was previously ie 7PM instead of 10AM.
UPDATE AS OF 2/21/22: In order to maximize route coverage and mitigate missed pickups, WM is splitting the regular Monday route into two routes which will fall on Mondays and Tuesdays starting 2/28/22. The Thursday route is not affected. Mailers were sent to the residents moving to Tuesdays only. If you did not receive a mailer or a sticker on your trash bins, then there is no change to your pickup day. This is a work in progress, and missed pickups may still occur for a couple weeks, while the crews work through the transition. WM asks for our patience through the month of March. Thank you!
If they miss your home, please contact Waste Management directly at #262-369-3080. You may also fill out their online form, and WM will either call you back or email you (whichever is most convenient for you). The online form is helpful for when you are experiencing long hold times when dialing their support line.